Privacy Policy

Welcome to KCMFIT (hereinafter referred to as "we"). We attach great importance to your personal privacy and data security. This Privacy Policy is designed to explain how we collect, use, disclose, and protect your personal information when you visit our Shopline store, use our custom services, or purchase our products.

Please read this Privacy Policy carefully before using our services. By accessing our website or using our services, you agree to the data practices described in this Privacy Policy.

Information We Collect

To successfully process your custom orders and provide you with quality global services, we may collect the following types of information:

Personal Identification & Contact Information：

Including your name, email address, phone number, and shipping address. This information is primarily used to send order confirmations, logistics tracking updates, and package deliveries.

Custom Content & Uploaded Materials：

To produce your exclusive K-pop merchandise, you may upload images, select specific fandom colors, texts, or design drafts on the website. We will use these materials solely for the purpose of producing your custom items.

Payment & Transaction Information：

Your payment information (such as credit card numbers, PayPal accounts, etc.) is directly processed and encrypted by third-party secure payment gateways. We do not store your complete sensitive payment card data on our servers.

Device & Browsing Data：

When you browse our store, we automatically collect certain technical data, including your IP address, browser type, visit time, and browsing history on the site to help us optimize your website experience.

How We Use Your Information

We collect and use your personal information primarily for the following purposes:

• To process, produce, and ship your custom-made products to you.
• To send order status updates, logistics tracking numbers, and after-sales customer support communications.
• To improve our product designs, website functionality, and user experience.
• With your consent, to send you the latest K-pop collaboration events, new comeback releases, or exclusive discount offers.

Information Sharing & Disclosure

We promise not to sell, rent, or lease your personal privacy data. We only share information with third parties in the following necessary circumstances:

Logistics Partners：

We provide your shipping address and contact phone number to global logistics/courier companies to ensure accurate package delivery.

Payment Processors：

Collaborating with secure and compliant payment institutions to complete transactions.

Legal Requirements：

Disclosing necessary information when required by laws and regulations, court orders, or to protect the legitimate rights and interests of KCMFIT and its users.

Data Security & Protection

We take industry-standard physical, electronic, and managerial security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. Although we make every effort to protect your data, internet transmission cannot be guaranteed to be 100% absolutely secure.

Your Privacy Rights

Depending on the laws and regulations of your country or region (such as the EU GDPR), you may have the following rights:

The right to access, correct, or delete the personal information we hold about you.

The right to opt-out of our marketing and promotional emails at any time.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any modified policy will be posted on this page, and we recommend checking it periodically.

If you have any questions about this Privacy Policy or need to exercise your privacy rights, please feel free to contact us via:

• Customer Support Email: kcmfit@outlook.com

Thank you for trusting KCMFIT. We are committed to protecting your privacy while bringing you the best K-pop custom experience!